e-Commerce Platforms

The Competition Commission of India (CCI) has released a Report titled ‘Market Study on E-commerce in India: Key Findings and Observations’ where it has proposed a set of self-regulation guidelines for the e-commerce sector. In addition, the commission has asked e-commerce platforms to be more open about how they rank products and services in response to customer searches and to ensure user reviews are genuine. The competition regulator also asked them to have transparent policies on what they do with the data collected on transactions.