E-commerce firms being probed on small traders’ complaints: Piyush Goyal

Commerce and industry minister Piyush Goyal on Tuesday warned those companies, including multinational corporations, which are violating provisions of the e-commerce policy to mend their ways. He said various complaints given by consumers and small retailers about them are being investigated.

While he ruled out changing the e-commerce policy per se, he said the government may bring certain clarifications so that the sector works in sync with the policy.

“There is no change in e-commerce policy per se. The policy is very robust, well designed, and operating in India in several sectors. However, there are certain complaints from consumers and small retailers about certain practices of e-commerce companies which are under investigation. We have sought several information. They are being looked into,” Goyal told reporters here.