Double occupancy please: AI and me!

Just like the humble ceiling fan in your home, the TV in a hotel room has been around for donkey’s years, without any upgrade, simply because it is more of a tick in the box for compliance. A hotel room TV has one job, to show a select bunch of channels, along with one channel that promotes the hotel property you’re staying at. Unlike the wide choice of consumer TVs in the market, hospitality TVs haven’t seen much action. Until now.

If you happen to stay at Andaz, the flagship of the Hyatt group, at Delhi’s Aerocity, you’ll notice that the entire in-room dining menu is available on the Samsung Hospitality TV, and you can use your TV remote to navigate through the menu and identify what you want. Having chosen what you want, you still need to punch a button on the phone and speak to a