DoT discusses fall in service quality issues, measures needed with telcos

The telecom department on Wednesday met operators to discuss rising instances of call drops and service quality-related issues, as it deliberated on policy interventions that can be considered for improving call quality.

The meeting, which comes amid the rollout of massive 5G networks in the country, was chaired by Telecom Secretary K Rajaraman and attended by telecom service providers, including Bharti Airtel, Reliance Jio and Vodafone Idea.