Dhanbad rolls out web portal to register public grievances

Dhanbad district administration launched an exclusive portal, intended at ensuring transparent, speedy, time-bound and efficient redressal of grievances of common people with regard to different services, etc., on Tuesday. The portal is developed by the district unit of National Informatics Center and District Mineral Foundation Trust.

The portal, esamadhan.egovdhn.in, a brainchild of Dhanbad Deputy Commissioner, Uma Shankar, developed on a user-friendly pattern both for complainants as well as different offices has registered 24 complaints including seven registered from district collectorate and 17 other registered through complaints through their smartphones, computers, etc. within four hours of launching from 10 am to 2 pm.