Deploying AI tools to reduce international scam calls by 50%: WhatsApp

Meta-owned messenger app WhatsApp on Thursday said it has ramped up its AI & ML systems to reduce the international scam calls by at least 50 per cent. This was in response to the government’s call to issue a notice to the platform in the matter.

Rajeev Chandrasekhar, the Minister of State for Electronics and IT earlier in the day said the ministry of Electronics and Information Technology may send a notice to WhatsApp about the user harm created by international scam calls.

Indian WhatsApp users have witnessed rising spam calls from international numbers over the past few days. Majority of these spam calls have country codes originating to countries like Vietnam, Malaysia, Kenya, Ethiopia, and Indonesia.