Democratizing Automation – A CoE’s Role in Nurturing Automation Culture

There are pillars beyond technology that determine the success of an organization’s automation journey. One such key pillar is culture. For automation to become an organization’s core culture, these initiatives need to move away from being ‘technology’ programmes and transform into Center of Excellence (CoE) mentored, business-driven and business-led programmes.

The CoE, particularly, can play a critical role in entrenching the practice of automation into a productive habit and nurturing the automation culture to truly democratize automation within the organization.