Delhi, Chandigarh lead among UTs in national e-governance service delivery assessment

Delhi, Chandigarh, Daman and Diu administration have emerged leaders among Union territories across all parameters for national e-governance service delivery assessment (NeSDA), according to an official report released here on Saturday.

The assessment is done broadly for four categories – Union territories, remaining states, union territories and central government ministries websites.

Haryana and Rajasthan are the leading states in the assessment under the “remaining states” category comprising 18 states.

Among the north-east and hill states, Nagaland has got the first rank with its service portal having an average compliance of more than 45 per cent to the criteria assessed across all seven parameters, including ease of use, end service delivery and content availability among others, according to the report released by Minister of State for Personnel Jitendra Singh at the 23rd National e-governance Conference here.