Covid-19 helpline launched on WhatsApp for Gurugram residents

Gurugram district administration on Thursday announced the launch of a dedicated WhatsApp COVID-19 helpline to provide residents access to critical information and a central repository of all COVID-19-related resources.

The helpline has been developed by a group of volunteers, private sector organisations and with the support of various departments within the Gurugram District Administration, a statement said.

The helpline is free to use and is available in Hindi and English, it added.

The service is an integrated offering built on the WhatsApp Business API and will directly connect citizens to official and verified sources of information and medical services, thus enabling quick access and helping the administration streamline its relief efforts.