Court orders Ola to pay Rs 95,000 to Hyderabad man for overcharging

A consumer court in Hyderabad has directed Ola Cabs to pay Rs 95,000 to a customer for overcharging him and also for deficiency in service.

The petitioner alleged that he was billed and forced to pay Rs 861 for a 4-5 km journey which should not have cost more than Rs 200.

Jabez Samuel complained that he, his wife, and an assistant had booked a cab on October 19, 2021 for four hours. They found the cab untidy and the driver not only refused to turn on the AC but also behaved rudely with them. After travelling for a distance of about 4-5 km, they deboarded the cab.