Conversational AI and impact on future consumer

At first glance, it may appear to be in the realm of fiction, but this is how the day in the life of a consumer may soon look like in India. Amitabh Bachchan’s or Deepika Padukone’s voice could wake you up with a Good Morning message followed by Alexa reading out the newspaper to you as you sip your morning tea. Or do your morning exercises.

Even as Alexa makes wardrobe suggestions, your smart refrigerator would tell you what’s available for breakfast and that the milk is running low. As you give a voice command to switch off the lights and geyser, the Google Assistant rattles off the day’s appointments, also reminding you that the Netflix subscription is about to expire.