Competition Commission dismisses complaint against Google

New Delhi: Competition Commission of India (CCI) on Friday rejected a complaint against internet major Google with respect to Google Meet, saying that consumers are at freewill to use either Meet or any other app for video conferencing. The complaint was filed by an individual against Google LLC and Google India Digital Services. It was alleged that Google is a dominant player in the internet-related services and products, and that it has integrated the Meet app into the Gmail app which amounts to abuse of dominant position.

To assess the complaint, the regulator considered the ‘market for providing email services in India’ and the ‘market for providing specialised video conferencing services in India’ as the relevant ones.

In a 10-page order, the watchdog said that in relation to the allegations of leveraging, the users of Gmail are not forced to necessarily use Google Meet.

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