Companies list challenges as Trai mulls stricter service quality norms

New Delhi: As the Telecom Regulatory Authority of India (Trai) proposes stricter quality of service norms for telecom operators to address call drops etc, the initial assessment by carriers is that the regulator is going too deep and asking for too much detailed data. Industry executives say the proposed need for submitting state-wise data is also challenging as the network architecture is planned telecom circle-wise.

Another issue pointed out by the telecom firms is around quality of service (QoS) norms for 5G. The telcos feel that network roll out is under progress, and they can be held accountable as per network roll out obligations. “We can’t ensure 5G connectivity across the entire country as the roll out is under progress. The QoS norms must take the network roll out obligations in consideration,” said an executive working with a telecom operator.