Chandigarh MC: Centralised call centre for grievances by December

A centralised call centre to listen to public grievances related to various services being offered by the Chandigarh municipal corporation (MC) will become operational by December.

This was announced by MC commissioner Anindita Mitra during an interaction with members of the Chandigarh Residents Association Welfare Federation (CRAWFED) on Sunday.

Many residents complained that they feel harassed on trying to lodge a complaint, as they are referred to other departments or are told the issue comes under the UT administration’s jurisdiction. Some also alleged that their complaints are closed without being resolved.