Centre further liberalises guidelines for Other Service Providers

NEW DELHI: To make India a favourable destination for expansion of voice-related Business Process Outsourcing (BPO), the Centre on Wednesday liberalised the guidelines for Other Service Providers (OSPs), removing the distinction between domestic and international OSP.

Informing media about the move, Union Minister for Electronics and Information Technology Ravi Shankar Prasad said the BPO centre with common telecom resource will now be able to serve customers located worldwide, including India.

“We’ve issued a guideline today that’s very extensively liberalising the other service providers’ guidelines. The guideline is revolutionary in nature that’ll make India a very favourable destination for expansion of voice-related Business process outsourcing (BPO) centres,” the minister said.