Caller ID feature may be limited to commercial entities

The department of telecommunications (DoT) may first deploy the feature related to displaying caller’s identity on the phone screen for only commercial entities, sources said. The feature may not be applicable in the initial stages for non-commercial telephone numbers due to privacy issues.

The Telecom Regulatory Authority of India (Trai) is currently working on the proposal to introduce the calling name presentation (CNAP) facility. The aim is to empower subscribers to take an informed decision while receiving an incoming call. This will also reduce spam calls. Currently, the caller’s name can be identified by downloading Truecaller app, but it may not be fully authentic due to the lack of KYC.