Call centre set up by Mumbai traffic cops recovers e-challans worth ₹1.12 crore

Twenty-four days after it was constituted, a special call centre team of the Mumbai traffic police has recovered pending fines worth ₹1.12 crore issued through e-challans from motorists for violation of traffic rules.

The call centre was started by the traffic police on December 7 only with the purpose of recovering fines from traffic violators who had received e-challans.

Since then, the traffic police department has managed to contact 4,600 motorists and recover the fines from 2,596 violators.

According to joint commissioner of police (traffic) Yashasvi Yadav, the call centre has two help desk personnel and two constables to make calls to violators to remind them to pay their dues.