Beware of IVR trap: Bengaluru residents lose money in back-to-back phone scams

Kadugodi police in eastern Bengaluru have received two back-to-back complaints about citizens losing money through phone calls.

In the first incident, Harshavardhana, a resident of Balajiga Street, Kadugodi, lost Rs 60,000 from his MobiKwik wallet on June 22 after receiving an Interactive Voice Response (IVR) call, ostensibly from the fintech company.

The computerised voice claimed that his account was accessed by someone else, and asked him to type the OTP he would receive on the dial pad while being on call. Harshavardhana fell for the trap and did as told. Later, the voice assured to block his account soon.