Belgian telecoms company Proximus upgrades guidance
Belgian telephone, internet and television service provider Proximus upgraded its full-year guidance on Friday, citing a good response to its launch of flexible packages in July.
The new offer, which allows customers to create their own packages of mobile, internet and TV services, lifted the company’s client base excluding pre-pay customers by 3.7% year on year.
Proximus said it feels comfortable revising its 2020 guidance upwards even as it expects further volatility caused by the COVID-19 pandemic.
The company said its focus on customer satisfaction and brand image allows it to fend off some of the headwinds caused by the pandemic and capitalise on increased usage of telecoms services.