Covid-19: Facebook scrambles as use soars in time of isolation
SAN FRANCISCO: Facebook has said it would place “authoritative” coronavirus content at the top of user ...
No timeline fixed for release of e-commerce policy: Piyush Goyal
NEW DELHI: Commerce and industry minister Piyush Goyal on Wednesday said that no timeline has been ...
TCS again overtakes Reliance to become most valued firm
New Delhi: Tata Consultancy ServicesNSE 0.44 % on Wednesday went past Reliance IndustriesNSE -4.51 % Limited ...
Pay up, or else: How SC snuffed out telcos’ last AGR hope
NEW DELHI: The Supreme Court on Wednesday slammed telecom operators and the telecom department, saying allowing ...
Govt committed to revival of BSNL: Telecom Minister Ravi Shankar Prasad
NEW DELHI: Telecom Minister Ravi Shankar Prasad on Wednesday said the Centre is committed towards revival ...
Self-assessment of dues by Airtel, VIL, Tatas Rs 82,300 crore short of DoT’s AGR math
NEW DELHI: Bharti Airtel, Vodafone Idea and Tata Group’s self-assessment of dues to the government are ...
Supreme Court slams DoT & telcos over AGR self-assessment
NEW DELHI: The Supreme Court on Wednesday banned any further reassessment or self-assessment of telcos’ adjusted ...
Telcos agree with DoT, say no breach of privacy in sharing call data records
Mumbai: The Department of Telecommunications (DoT) on Wednesday refuted allegations that call data records (CDRs) sought ...
Infosys sends 8k trainees home to contain Coronavirus spread
Bengaluru: InfosysNSE 0.04 % has asked about 8,000 trainees living at its Mysuru campus to go ...
Karnataka dials Firstsource, Infosys for Covid-19 helpline
Bengaluru: The Karnataka government has asked business process outsourcing company Firstsource and the back-office arm of ...
The Era of Frictionless CX
Customers have always been demanding, and the new-age one is no different. In fact, the ‘always-connected ...
Happy Employees = Biggest CX drivers
Today, anyone who is managing a brand or organisation is in the business of customer experience ...
