Around 73% consumers trust content created by AI: Capgemini study

Around 73 per cent of consumers globally said they trust content created by generative artificial intelligence (AI) while the majority (51 per cent) of them were aware of the latest trends in AI and had explored the tools. This was found during a new study titled “Why consumers love generative AI” by Capgemini Research Institute.

Consumers that use generative AI frequently are most satisfied with chatbots, gaming, and search use cases. However, generative AI platforms are also being used for personal, day-to-day activities.

Over half of the respondents (53 per cent) trust generative AI to assist with financial planning.