Aprecomm signs deal with Mauritius Telecom to deploy AI network intelligence solutions

Homegrown telecom startup Aprecomm has signed a deal with Mauritius Telecom to deploy its artificial intelligence (AI)-enabled network intelligence solutions to optimise the internet service provider (ISP)’s residential Wi-Fi connections.

The companies expect the deal to impact internet users from 300,000 households as it enables the ISP to improve customer experience through the proactive use of network intelligence, according to a statement. Aprecomm’s solutions will also reduce the time for resolution of customer-end issues across the broadband network.

“We are excited to team up with Mauritius Telecom and implement cutting-edge technology into their network in order to help them cut down on support ticket response times by as much as half and provide a dramatically better experience for their customers.