Amazon resumes services in some cities, delivery delays to continue

New Delhi: E-commerce major Amazon India has resumed services in some cities, including Bengaluru, Noida, Gurugram, Hyderabad, Kolkata, Ahmedabad and Mumbai, but deliveries would continue to be delayed because of movement restrictions and extensive lockdowns. Amazon and other e-commerce companies have been facing delays in delivery of orders after the government ordered a 21-day lockdown last week to contain the spread of the deadly coronavirus.

While the government has allowed delivery of all essential goods including food, pharmaceuticals and medical equipment through e-commerce, many players have complained of their delivery staff being hassled by police.

Also, local authorities shut down warehouses and stopped trucks from crossing state borders that disrupted operations.