Amazon plans ‘haats’ to help digitize small and medium business

NEW DELHI : The local arm of Amazon.com Inc. is setting up brick-and-mortar ‘Digital Haats’ in Indian cities, especially around manufacturing hubs, that will offer products and services to help digitize small and medium businesses, a top executive at the online retailer said.

The plan is to scale up to 100 such Haats or marketplaces by 2025, Gopal Pillai, Amazon India vice-president for seller services said in an interview on Thursday.

These physical haats will provide a range of services like e-commerce on-boarding, imaging and cataloging, warehouse space, logistics, digital marketing, and compliance for small businesses and manufacturers.