Amazon files lawsuit against scammers in the US and India who dupe Alexa users via fake apps
Seattle/New Delhi: Amazon has filed a lawsuit against an international ring in Washington State and India that developed a tech support scheme to con people via fake Amazon apps who were looking to set up newly-bought Alexa-enabled Echo smart speakers at home, charging $150 for device protection plans.
Amazon alleged that the scam was being run by two tech support companies – Robojap Technologies based in Covington, Washington State, and Quatic Software Solutions based in Zirakpur, Punjab.
In a civil lawsuit filed in the federal court in Seattle, the ecommerce giant said that once customers downloaded the fake Amazon-branded apps, “they were prompted to contact a customer support number and could be charged $150 for useless protection plans,” reports CNET.