Amazon duped with dummy phones in returns, case filed

Following a 10-month-long investigation, the police on Tuesday registered a complaint against unidentified persons for duping e-commerce company Amazon India of over ₹20 lakh in the year preceding last July, when a complaint was lodged in this regard.

The police said that in the alleged frauds, members of a gang ordered expensive phones, mostly iPhones, and replaced them with dummy phones while returning the order, as per the company’s policy.

KK Rao, the commissioner of police, said, “They order Apple iPhones from the website with the choice of paying online or paying on receipt of product. Later, they return duplicate phones using the e-commerce website’s return policy.”