Airtel loses 1.2 million users, Jio gains 1.84 million in October: Trai

Airtel lost nearly 1.2 million active users in October 2023 as its costlier mobile services — following a sharp increase in base prepaid rates implemented nationally a year ago — may have triggered some de-activations, according to the Telecom Regulatory Authority of India (Trai).

Reliance Jio, on the other hand, added 1.84 million active users in October 2023, indicating high uptake of its low-cost internet-enabled feature phone, Jio Bharat.

Vodafone Idea (Vi) lost roughly 1.41 million active customers after announcing an unexpected 400,000 such additions in September 2023 after several months.