Airtel fixed line, enterprise users to be migrated to Amdocs’ system

Airtel fixed line and enterprise subscribers will soon be migrated to Amdocs’ system for more rapid delivery of new digital customer experiences, according to a statement.

It said the success of the ongoing strategic engagement between the two companies is underscored by Amdocs’ seamless migration of Airtel wireless postpaid customers to its modern digital-business system, that enables the telco to quickly create and launch new digital services for customers.

“In addition, Airtel fixed line and enterprise subscribers will also soon be migrated to Amdocs’ system for more rapid delivery of new digital customer experiences,” the statement said.

Amdocs-managed services operate AI (Artificial Intelligence) driven, hyper-automation platform at Airtel, which proactively identifies and resolves any operational problems, resulting in a smoother ordering and billing experience for both internal and external users.