AI language processors show bias against people with disabilities: Study

Natural language processing (NLP) is a sort of artificial intelligence that allows machines to utilise written and spoken phrases in a variety of applications, such as smart assistants or email autocorrect and spam filters, to help automate and expedite activities for individual users and companies. However, the algorithms that power this technology frequently exhibit characteristics that might be insulting or discriminatory toward people with disabilities.

A study conducted by researchers at the Penn State College of Information Sciences and Technology (IST).

The researchers found that all the algorithms and models they tested contained significant implicit bias against people with disabilities.