AI adoption to raise productivity by over 2 times in India by 2021: Microsoft

Adoption of artificial intelligence is expected to help double the rate of industrial innovation, and may result in over two times jump in employee productivity in India by 2021, a study by tech giant Microsoft said Monday.

The study, conducted by research firm IDC on behalf of Microsoft, said organisations that have adopted AI saw tangible improvements in the range of 8-22 per cent in areas like customer engagement, margins and competitiveness.

“By 2021, artificial intelligence (AI) will more than double the rate of innovation at organisations (2.2 times) and employee productivity (2.3 times) in India,” the study titled ‘Future Ready Business: Assessing Asia Pacific’s Growth Potential Through AI’ said.

However, only one-third of the organisations (respondents) in India said they have embarked on their AI journeys.