Telecom dept hauls up Vodafone Idea for not complying with KYC rules

Kolkata: The Department of Telecommunications (DoT) has hauled up Vodafone Idea (Vi) for providing mobile connections to corporate customers without following the mandatory ‘know your customer’ (KYC) drill for end-users, and in turn, flouting the country’s customer verification rules aimed at combating cyber fraud.

In a letter dated December 29, the DoT has asked Vi to strictly comply with the rules and disconnect all business connections (read: corporate mobile SIMs) that were activated without the KYC process since December 1, 2023, which was the deadline for implementing the customer verification rules.