IIT-Delhi researchers propose novel solution to ensure ‘minimum income guarantee’ to food-delivery agents

New Delhi: Researchers at the Indian Institute of Technology (IIT) here have proposed a solution to ensure fair compensation for food delivery agents and minimise the platform costs, officials said on Tuesday.

The solution called ‘Work4Food’, developed by an IIT-Delhi team, was recently presented at the prestigious International Joint Conference on Artificial Intelligence.

According to the officials, the gig economy model has been a driving force in the food-delivery industry, making it difficult for the delivery agents to secure their rightful earnings. Additionally, food-delivery platforms have faced challenges in increasing the delivery fees beyond a certain point, creating a complex dilemma for all the stakeholders involved.