Walmart experiments with AI to enhance customers’ shopping experiences

Walmart has unveiled plans to dive further into the world of artificial intelligence — and drones — to improve its customers’ shopping experiences.

In a Tuesday keynote at trade show CES in Las Vegas, the nation’s largest retailer announced that it would be expanding its drone delivery to 1.8 million additional households in the Dallas-Fort Worth metropolitan area later this year. Drones aren’t new to Walmart — which has already completed 20,000 drone deliveries across seven states to date — but company leaders say that this expansion displays growing demand and efficiency. Walmart executives said no other rival has gotten this close to this type of drone concentration of households in a big metro market.