India’s tech edge triggers a global captives explosion

India is witnessing a revolution of sorts – multinational companies are setting up new global capability centres (GCCs) and expanding existing ones like never before, driving demand for not just engineering talent or real estate but also for an array of specialised skills.

While GCCs – or, offshore units of global firms providing support services such as IT, analytics, customer centres, finance and human resource functions – have been in India for close to three decades now, the post-pandemic explosion in such captive units is expected to sustain, thanks to a thriving ecosystem and availability of diverse talent across all operations and specialised skills.