WhatsApp expands payments service in India, adds new tools to turbocharge businesses

WhatsApp on Wednesday announced the expansion of its payments service in India to make it easier for people transacting with businesses to pay for purchases directly in the chat, with a choice of UPI apps, including rival digital payment options, as well as credit and debit cards.

Meta founder and CEO Mark Zuckerberg asserted that India is leading the world in people and businesses embracing messaging.

WhatsApp said it is working with partners Razorpay and PayU “to make paying for something as simple as sending a message”, as the Meta-owned platform unveiled a host of new features to woo businesses in India’s booming commerce market.