Generative AI in Manufacturing : A transformational alliance
Artificial intelligence (AI), in particular, Generative AI is emerging in various applications in retail and customer-facing businesses. Wherever extensive data is already available in the form of text, speech or images, Large Language Model (LLM) open-source software resources are propelling newer applications on a daily basis to enhance customer experience, thereby providing a competitive edge to businesses. We see more Generative AI applications – using ChatGPT/BARD – in content writing, contextual translation, code refactoring, and customer service applications in retail, e-commerce, IT/ITES service, edtech and fintech industries.