Use of AI expands scope of B2B networking, augments jobs, says IndiaMart CEO

The use of artificial intelligence has expanded the scope of business-to-business networking, triggering the need for a bigger workforce in the sector, according to Dinesh Agarwal, CEO of online B2B marketplace IndiaMart.

IndianMart, which connects bulk buyers to relevant suppliers of various products and services on its platform, has improved its match-making ratio with the use of artificial intelligence like application of voice search, interpretation of mixed language or misspelt words, Agarwal said.