Cognizant, ServiceNow form partnership to build $1 billion business

Cognizant and ServiceNow on Wednesday announced a strategic partnership to advance the adoption of artificial intelligence (AI)-driven automation across industries. The expanded alliance is expected to accelerate the path toward building a $1-billion combined business for Cognizant and ServiceNow.

Cognizant’s ServiceNow Business Group will help joint clients challenged by rising costs, growing tech debt, manual processes and sub-optimal customer experiences deploy AI to drive performance.

The key areas that the group will focus on operational effectiveness, enhanced experience and expedited innovation.