Toyota flags possible leak of customer data in some countries in Asia, Oceania

Toyota Motor Corp said on Wednesday that information on customers in some countries in Asia, excluding Japan, and Oceania may have been left publicly accessible from October 2016 to May 2023 because of a setting error in the cloud environment.

Customer information that may have been accessible externally included names, addresses, phone numbers, email addresses, and vehicle identification and registration numbers, the company said.

The incident follows its announcement earlier this month that the vehicle data of 2.15 million users in Japan, or almost the entire customer base who signed up for its main cloud service platforms since 2012, had been publicly available for a decade due to human error.