Jio Haptik-IDfy tie up on WhatsApp KYC solution

Mumbai: Conversational commerce platform Jio Haptik and B2B technology provider IDfy, have partnered to develop a solution which will allow companies to onboard users and partners and complete the end-to-end KYC process on WhatsApp, Jio Haptik said Tuesday.

The platform can also be deployed for use cases like loan applications, and merchant onboarding.

“Our joint focus is on providing exceptional solutions by maximizing the potential of WhatsApp as a powerful messaging app for brands like IDfy to streamline support while ensuring convenience and customer satisfaction,” Aakrit Vaish, co-founder and chief executive, Haptik said.