Lack of labour laws for the gig economy is worry in last-mile delivery: Mahindra Logistics’ Singhai

India’s last-mile delivery market is Rs 20,000 crore and is expected to grow at 16-18% CAGR over the next three years largely on the back of the growing e-commerce industry. Ankur Singhai, Vice President – Ecommerce & Last Mile Delivery Business, Mahindra Logistics Ltd in a conversation with DH’s Lavpreet Kaur delved into the disruptive role played by the gig economy and e-commerce in pushing the last-mile delivery operations to reinvent themselves, vigorously adopt technology and graduate to a more organised sector.