Reporting of call drop data at state level difficult: COAI to regulator

Mobile operators’ body COAI on Tuesday said that sector regulator’s instructions to telcos to report call drop data even state-wise entails several administrative and execution “difficulties” on ground, and that reporting should continue at LSA (Licensed Service Area) level.

The Telecom Regulatory Authority of India (Trai), last week at a review meeting, asked telecom operators to report call drop data at state level too, amid rising instances of service quality issues and consumer complaints.

The industry association COAI on Tuesday said it has urged Trai to “reconsider” the move and continue with LSA-wise reporting, SP Kochhar, Director General, COAI (Cellular Operators’ Association of India), told reporters.