Microsoft defends new Bing, says AI chatbot is work in progress

New York: Just over a week after Microsoft unveiled its new Bing search engine powered by the technology behind the ChatGPT artificial-intelligence chatbot, The Wall Street Journal reported that early testers were calling out mistakes and disturbing responses generated by the technology.

Microsoft said that the search engine is still a work in progress, describing the past week as a learning experience that is helping it test and improve the new Bing. So far, only a select set of people have been given access to it. The company said in a blog post late Wednesday that the Bing upgrade is “not a replacement or substitute for the search engine, rather a tool to better understand and make sense of the world.”