Telecom department discusses service quality issues with telcos

The telecom department on Wednesday met operators to discuss rising instances of call drops and service quality-related issues, as it deliberated on policy measures that can be considered for improving call quality.

The meeting, which comes amid the rollout of massive 5G networks in the country, was chaired by Telecom Secretary K Rajaraman and attended by telecom service providers, including Bharti Airtel, Reliance Jio and Vodafone Idea.

The discussion focused on identifying policy and operational measures that can help telcos to improve the quality of telecom services in the country, according to DoT sources.