Social media grievance panels likely in 90 days: draft rules

The government will set up one or more centrally appointed Grievance Appellate Committees (GACs) within three months of the notification of amendments to the Information Technology (IT) Rules of 2021 under the IT Act, as per the final draft of the amended rules reviewed by ET.

The idea behind setting up the committees is to give users of social media platforms including Facebook and Twitter recourse – other than approaching the courts – to settle complaints.