WhatsApp apologises, fixes 2-hour outage issue

New Delhi, Oct 25: Meta-owned WhatsApp, which suffered a global outage including in India that lasted for over two hours, on Tuesday said it has fixed the issue and the services were back for its users.

Millions of Indians were unable to share videos and photos after celebrating a cracker of a Diwali as the popular messaging platform suffered a major outage.

“We know people had trouble sending messages on WhatsApp today. We’ve fixed the issue and apologise for any inconvenience,” a Meta spokesperson told IANS.

Multiple users resorted to other messaging platforms like Telegram and even took the SMS route as they were unable to access WhatsApp — a popular platform for millions of businesses in the festive season — and failed to send videos, images, and text on the platform.