E-commerce entities may face heavy penalty for posting fake reviews: Report

Soon e-commerce entities may face heavy penalty for posting fake reviews of products, as the government is finalising guidelines to curb such practices.

According to highly-placed sources, a committee formed by the Department of Consumer Affairs is finalising changes in the norms related to fake reviews, which were formulated by the Bureau of Indian Standards (BIS) in 2021.

Once the changes are made in these norms, they would become mandatory and entail penalty on e-commerce firms for posting fake reviews and also for getting fake reviews done of rival entities.

Several e-commerce companies get negative reviews done against each other.