CCI for self-regulation of surge pricing by cab aggregators

The Competition Commission of India (CCI) on Friday proposed a set of self-regulatory measures for cab aggregation services with respect to surge pricing.

According to various measures recommended by CCI, cab aggregators should provide customers with general description of various components of total fare with clear mention of the surge component in the invoice. Also, in case of rude cancellation, drivers should be notified in a transparent manner what portion of cancellation charge is taken by the cab aggregator, and what portion is passed on the drivers.