Nearly half of households find repair cost exorbitant for broken devices: Survey

Around 38 per cent of households polled have more than three technology gadgets like laptops and mobile phones that need repair but nearly half of them find repair cost of brands prohibitive, a report by online platform LocalCircles said. “On an aggregate basis, 43 per cent of Indian households have three or more less than five-year-old devices such as laptops and smartphones at home that need service or repair,” the report said.

Around 47 per cent of households stated that the repair cost of the old device with the brand was prohibitive and bad economics, and they went for buying a new device.