Lenovo inclined at accelerating from a device company to a service and solution provider: Sharad Verma, Head of Commercial Channel, Lenovo India

Lenovo India said it is developing a methodology of single-point contact between clients and the company to improve customer support experience, and in turn help, MSME players overcome technology barriers in business. Lenovo is coming up with a new technology architecture that uses an AI-based layer to help client, edge, and cloud communications with each other, Sharad Verma, Head of Commercial Channel, Lenovo India, said at the MSME Conclave by Financial Express.